The Service Catalog: Easy Start-up – Flexible Expansion
The service catalog is the most important control element for value contribution oriented services and the achievement of cost and performance transparency in your IT and Shared Services organization.
CATENIC enables you to quickly create an effective service catalog following a structured and well-proven approach. On the basis of a comprehensive analysis of cost drivers and consumption amounts in your area, we develop a service portfolio together with you which is precisely adapted to the requirements and business processes of your internal or external customers.
Your customers receive a unified, consistent and comprehensible overview of your services, giving them a better understanding of the costs of the services you provide. You are able to react quickly and flexibly to changing requirements. You can for example add new ”service-products“ at any time, change the granularity of your services and offer customized service level agreements to your customers.
You create a service catalog based on the know-how and the practical experience of CATENIC which supports the entire fulfillment process of your service organization – from sourcing over calculation and cost allocation for services to evaluation, documentation and planning.
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